Privacy Policy

Touch of Life Chiropractic | Last Updated: February 2026

Introduction

Touch of Life Chiropractic (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (austinchiropracticcare.com), visit our clinic, or interact with our services. This policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), the Texas Medical Records Privacy Act (TMRPA), and other applicable state and federal privacy laws.

Information We Collect

Personal Information: When you schedule an appointment, fill out patient forms, or contact us, we may collect your name, address, phone number, email address, date of birth, Social Security number (for insurance billing), and emergency contact information.

Protected Health Information (PHI): In the course of providing chiropractic care, we collect health-related information including your medical history, current symptoms, examination findings, diagnostic imaging results, treatment records, insurance information, and billing records. This information is classified as Protected Health Information under HIPAA.

Website Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. We may use cookies and similar tracking technologies to enhance your browsing experience.

How We Use Your Information

We use your information for the following purposes:

Treatment: To provide, coordinate, and manage your chiropractic care and related services.

Payment: To bill and collect payment for services provided, including submitting claims to your health insurance, auto insurance, or other third-party payers.

Healthcare Operations: To support the business activities of our practice, including quality assessment, staff training, compliance activities, and business planning.

Communication: To contact you regarding appointments, treatment reminders, health-related information, and practice updates. You may opt out of non-essential communications at any time.

Legal Compliance: To comply with applicable federal, state, and local laws and regulations, including HIPAA, the Texas Medical Records Privacy Act, and Texas Business and Commerce Code.

Disclosure of Your Information

We do not sell, rent, or trade your personal or health information to third parties. We may disclose your information in the following circumstances:

With Your Authorization: We will obtain your written authorization before disclosing your PHI for purposes other than treatment, payment, or healthcare operations, except as otherwise permitted or required by law.

For Treatment, Payment, and Operations: We may share your PHI with other healthcare providers involved in your care, your insurance company for billing purposes, and business associates who perform services on our behalf (such as billing companies), provided they agree to safeguard your information.

As Required by Law: We may disclose your information when required by federal, state, or local law, including reporting to public health authorities, complying with court orders, and reporting suspected abuse or neglect.

For Health and Safety: We may disclose PHI when necessary to prevent a serious and imminent threat to your health or safety or the health or safety of the public.

Your Rights Under HIPAA and Texas Law

You have the following rights regarding your health information:

Right to Access: You have the right to inspect and obtain a copy of your PHI maintained by our practice. Under Texas law (Texas Health & Safety Code §181.102), we will provide access within 15 business days of a written request.

Right to Amend: You have the right to request that we amend your PHI if you believe it is incorrect or incomplete.

Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI.

Right to Request Restrictions: You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.

Right to Confidential Communications: You have the right to request that we communicate with you about your health information in a particular way or at a particular location.

Right to a Paper Copy: You have the right to obtain a paper copy of this Privacy Policy upon request.

Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

Texas-Specific Privacy Protections

In addition to HIPAA protections, Texas law provides additional privacy safeguards:

Under the Texas Medical Records Privacy Act (Texas Health & Safety Code Chapter 181), covered entities are prohibited from using or disclosing your PHI for marketing purposes without your prior written authorization. Texas law also prohibits the sale of your PHI and requires electronic disclosure of PHI to be encrypted.

Under the Texas Identity Theft Enforcement and Protection Act, we implement reasonable procedures to protect your sensitive personal information from unauthorized access, use, or disclosure.

Under the Texas Data Privacy and Security Act (effective July 1, 2024), Texas residents have additional rights regarding personal data collected through our website, including the right to know what data is collected, the right to delete personal data, and the right to opt out of the sale of personal data.

Data Security

We implement administrative, physical, and technical safeguards to protect your personal and health information, including secure electronic health records systems, encrypted data transmission, restricted access to patient records, staff training on privacy and security procedures, secure disposal of records containing PHI, and regular review of our security practices.

Breach Notification

In the event of a breach of unsecured PHI, we will notify affected individuals, the U.S. Department of Health and Human Services, and, if applicable, the Texas Attorney General, in accordance with HIPAA Breach Notification Rules and Texas Health & Safety Code §181.202.

Website-Specific Policies

Cookies: Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any website you visit.

Analytics: We may use website analytics services (such as Google Analytics) to understand how visitors use our website. These services may collect anonymous information about your visits. This data does not include PHI.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. Pediatric patient health information collected in the course of treatment is protected under HIPAA and Texas law.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to file a complaint, please contact us:

Touch of Life Chiropractic
Dr. Todd Stranahan, D.C.
6101 Balcones Dr. Suite 102
Austin, TX 78731
Phone: 512-458-9200

You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
www.hhs.gov/hipaa/filing-a-complaint